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Cloud Infrastructure Engineer

3 weeks ago

Riyad Al Khabra, Saudi Arabia ARENGY Full time

ARENGY is a leading IT-Digital and Engineering Consulting Company operating in the Middle East, serving top industry leaders across the globe. We are partnering with one of the region's leading System Companies to find a skilled Senior DevOps & Cloud Engineer.

Job Description:

We are seeking a highly experienced Senior DevOps & Cloud Engineer to join our team. The successful candidate will be responsible for providing technical support for Cloud, On-Premises, and Hybrid services, designing and implementing changes into the systems, maintaining and enhancing internal tools to improve service industrialization for Cloud and On-Premises services, and more.

Responsibilities:

  • Technical support of Cloud, On-Premises, and Hybrid services
  • Design and implement changes into the systems
  • Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
  • Provide technical guidance for new or evolution of services and for consolidated technical analyses
  • Lead the optimization of service reliability, performance, and security
  • Provide technical direction when CAB requires tier II input, expertise or changes with high-risk impacts on customer SLA
  • Responsible for product and technical knowledge ramp-up of the Tier II Support team
  • Participate in the definition of production requirements
  • Manage performance, track and report critical supply and demand metrics
  • Use data to optimize processes, creatively solve problems, and track results
  • Participate in the preparation and review of technical product & customer specific documentation
  • Maintain all technical documentation up to date and with quality
  • Participate in the 24/7 shift rotation in the team
  • Install and configure the solution on hardware or VMware
  • Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements
  • Write some technical documentation
  • Review the customer acceptance plan documents and update if needed
  • Assist the development and validation team during the project
  • Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks)
  • Execute the acceptance test plan with the customers
  • Write the Operation and Maintenance Guide (OMG)

Requirements:

  • Unix systems - Basic Linux experience required (at least 1 year using Linux) and basic Linux commands (ps, netstat, rsync, netcat, umask)
  • Shell or Python or Perl scripting programming - Autonomous in one of the 3 languages for Linux tasks automation (bash, python, perl)
  • Semi-optional – at least one should be autonomous:
    • Network - IPv4 protocol understanding, packet routing configuration, static route setup, default gateway configuration
    • SQL Language - Ability to write SQL queries (SELECT, INSERT, UPDATE), table joins, filter out necessary values
    • Apache and other web servers - Apache virtual hosts concept, proxy setup configuration, Directory / Location directives
    • SSL certificates configuration, Basic / Mutual authentication