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Cloud Technology Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

**About the Role**

We are seeking a Cloud Technology Specialist to join our Enterprise Support team at Amazon. In this role, you will be responsible for ensuring key enterprise customer success in building applications and services on the AWS platform.

As a Cloud Technology Specialist, you will provide assistance to customers as a strategic expert on the full line of AWS services and their architecture. You will also be engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

The ideal candidate will have 3+ years of technical engineering experience and experience with operational parameters and troubleshooting for compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.

**Responsibilities**

  • Champion and advocate for Enterprise Support customers
  • Make recommendations on how new AWS offerings fit in the company strategy and architecture
  • Complete analysis and present periodic reviews of operational performance to customers
  • Provide deep reviews of service disruptions, metrics, and detailed prelaunch planning
  • Participate in customer requested meetings (onsite or remote)