Technology Support Professional

1 week ago


Makkah, Makkah Province, Saudi Arabia DIMENSIONS Full time
About Us:

DIMENSIONS is a forward-thinking company that strives to stay ahead of the curve in terms of technology and innovation. We are committed to delivering exceptional customer service and creating a positive work environment for our employees. As a Technology Support Professional, you will play a vital role in maintaining our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to employees.

Responsibilities:
  1. IT Infrastructure Maintenance: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  2. System Improvements: Identify and implement system improvements to enhance business processes and employee productivity.
  3. Application Upgrades and Troubleshooting: Implement applications and software upgrades and troubleshoot any performance issues.
  4. Employee Support: Train employees in using software and hardware, and provide technical support when needed.

Requirements:

We require two years of experience in IT, with deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. Excellent interpersonal skills are essential, as is the ability to maintain confidentiality of company information.

Preferred Qualifications:
  1. Two years of experience in IT.
  2. Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools.
  3. Excellent interpersonal skills.
  4. Ability to maintain confidentiality of company information.


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