Logistics Operations Manager
1 day ago
Company Overview
At Salasa, we empower eCommerce businesses to thrive through streamlined logistics and fulfillment solutions. Our mission is to provide innovative and efficient services that drive growth and success.
Job Description
The Operational Efficiency Specialist will oversee and manage SLS Express operations, leading a dynamic team and coordinating with couriers to ensure smooth dispatch processes. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to maintaining Salasa's high standards of operational excellence.
Key Responsibilities:
- Lead and Manage SLS Dispatch Processes: Ensure optimal performance by streamlining operations, analyzing data, and implementing process improvements.
- Collaborate with Couriers: Update and track shipment status, resolve issues related to unclear shipment addresses, and collect COD amounts from couriers.
- Drive Continuous Improvement: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Ensure Timely Delivery: Monitor and follow up on RVP shipments, ensuring they are delivered without loss or damage.
Standard Responsibilities:
- Adhere to Company Policies and Procedures: Perform tasks within the scope of knowledge and experience, adhering to company policies and procedures.
Qualifications:
- Proven Experience in Logistics Management: Demonstrate a proven track record of managing logistics operations, improving efficiency, and reducing costs.
- Strong Leadership Skills: Possess strong leadership skills, ability to motivate teams, and drive results-oriented performance.
- Analytical and Problem-Solving Skills: Utilize analytical and problem-solving skills to identify areas for improvement and develop effective solutions.
- Excellent Communication Skills: Possess excellent communication skills, able to effectively communicate with teams, couriers, and customers.
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