Logistics Manager
2 days ago
The Logistics Officer at Al-Qimam Factory plays a pivotal role in overseeing and coordinating the movement, production, and delivery of manufactured promotional platforms and display units. This position involves managing transportation, coordinating with customers, and ensuring efficient logistical operations to meet delivery timelines while maintaining high standards of quality and service.
Key Responsibilities:
- Transportation Management
Organize and manage the delivery and installation of manufactured products.
Coordinate and monitor the movement of vehicles, trucks, and drivers to ensure timely and efficient deliveries.
Plan optimal delivery routes to minimize delays and costs.
Ensure all transportation activities comply with company policies and safety standards. - Customer Coordination
Communicate with customers to schedule delivery dates and ensure their availability for product installation.
Provide updates and information to customers regarding their delivery status.
Address customer concerns related to deliveries or installations professionally. - Measurement & Inspection
Perform on-site measurement collection to ensure accurate product fitting.
Coordinate with the production team to address any discrepancies in product dimensions or design. - Team Coordination & Supervision
Manage and assign tasks to the field team responsible for installations and maintenance.
Provide guidance and support to team members to ensure smooth operations.
Conduct regular follow-ups with the team to ensure tasks are completed efficiently. - Reporting & Documentation
Maintain accurate records of all shipments, including delivery schedules, tracking information, and customer interactions.
Prepare and submit daily, weekly, and monthly reports on logistics activities.
Issue alerts and updates to relevant departments about shipment progress, delays, or issues. - Maintenance & Inventory Control
Oversee the condition and maintenance of company vehicles and coordinate necessary repairs or servicing.
Ensure all logistics tools and equipment are properly maintained and accounted for.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication skills in Arabic and English.
Proficiency in Microsoft Excel and other logistics tracking software.
Ability to manage and coordinate teams efficiently.
Problem-solving skills to address unexpected delivery issues.
Detail-oriented with strong record-keeping skills.
Ability to work under pressure and meet tight deadlines.
Education:
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
1+ years of experience in logistics or a similar role.
Experience in managing delivery operations, vehicle coordination, and customer interactions.
Work Conditions:
Field visits may be required for product delivery, installation, and maintenance coordination.
Must be flexible to handle urgent or last-minute delivery adjustments.
Performance Indicators (KPIs):
Accuracy in measurement collection.
Customer satisfaction and feedback.
Efficiency in managing transportation costs.
Quality of reports and updates provided to management.
Reporting Structure:
Reports directly to the Logistics Manager or Operations Manager.
Works closely with the Production, Sales, and Customer Support teams.
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