IT Infrastructure Manager

6 days ago


Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time

We are seeking a highly skilled and motivated IT professional to join our dynamic team in Raffles. As an IT Coordinator, you will play a crucial role in managing and maintaining our organization's technology infrastructure, ensuring smooth operations and providing excellent support to our staff and clients.

Key Responsibilities
  • Oversee the day-to-day technology operations, including network administration, system maintenance, and user support
  • Implement and maintain robust security measures to protect the organization's data and systems
  • Collaborate with various departments to identify technology needs and develop innovative solutions
  • Manage technology projects, including planning, execution, and monitoring of progress
  • Provide technical support and troubleshoot hardware and software issues
  • Conduct regular system audits and performance analyses to ensure optimal functionality
  • Develop and maintain technology policies, procedures, and documentation
  • Coordinate with vendors and service providers for technology equipment procurement and maintenance
  • Train staff on new technologies and best practices
  • Stay up-to-date with emerging technologies and industry trends to recommend improvements to the technology infrastructure
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 2 years of experience in IT coordination or a similar role
  • Strong knowledge of network administration, security protocols, and technology infrastructure
  • Proficiency in troubleshooting hardware and software issues
  • Familiarity with technology project management methodologies
  • Experience with cloud computing platforms and services
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team and collaborate across departments
  • Detail-oriented with excellent organizational skills
  • Customer-focused approach to technology support and service delivery
  • Self-motivated with the ability to work independently and manage multiple priorities
  • Flexibility to adapt to changing technologies and work environments
  • Certifications in relevant technology areas (e.g., CompTIA, ITIL, Microsoft, Cisco) are a plus


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