Help Desk Operations Manager

We are seeking a highly skilled and customer-focused Help Desk Specialist to join our team in Saudi Arabia. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving issues in a timely and professional manner.About the RoleIn this role, you will work closely with other teams to resolve...

Our TeamWe are a dynamic and growing company, committed to innovation and excellence in everything we do. Our Customer Experience team is at the forefront of this effort, striving to deliver unparalleled levels of service to our customers.As a Help Desk Specialist, you will play a critical role in achieving this goal. You will be working closely with...

Position OverviewThe Help Desk Technician will ensure adherence to security policies and best practices in all procedures. This role involves communicating effectively with users, explaining technical solutions in an understandable manner. The technician will also be responsible for ensuring that technical skills are up-to-date, and that solutions are...

Role OverviewThe Help Desk Engineer will provide technical support to end-users, troubleshooting hardware, software, and network issues in a timely and professional manner. This is an excellent opportunity to apply your academic knowledge in a real-world environment and gain hands-on experience in IT support, system management, and troubleshooting.Key...

Job RequirementsWe are seeking a Help Desk Professional who can provide technical support and resolve issues efficiently. The successful candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Provide technical support via phone, email, and in-personResolve hardware and software issues...

Job Title: Help Desk CoordinatorWe are seeking a skilled and enthusiastic individual to join our team as a Help Desk Coordinator. As a Contact Centre Agent, you will play a crucial role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Manage incoming calls...

Job Purpose:At Salehiya Healthcare, we strive to deliver exceptional customer experiences through our high-quality IT services. As a Help Desk Coordinator, you will be responsible for maintaining strong customer relationships and enhancing customer satisfaction by optimizing service systems and procedures.Responsibilities:Assign tasks to team members and...

At Streamax Mena, we are seeking a highly skilled IT Help Desk Professional to join our team. The ideal candidate will have strong technical skills, problem-solving abilities, and excellent communication skills.Job SummaryProvide technical support to clients via phone, email, and remote access tools.Resolve technical issues related to software and...

About the RoleThe Help Desk Support Professional will play a crucial role in ensuring the smooth operation of our IT systems. This individual will troubleshoot and resolve technical issues, both remotely and on-site, and provide timely support to our staff.A key responsibility of this role will be to install, configure, and maintain IT systems and...

Key ResponsibilitiesWe are seeking an experienced Help Desk Support Associate to join our team. The successful candidate will be responsible for providing technical support to our clients via phone, email, or chat. Key responsibilities include:Responding to client inquiries and resolving technical issuesDocumenting all interactions with clientsCollaborating...

Role OverviewWe are looking for a Help Desk Technician II to join our IT team at Sukuk Capital. The successful candidate will be responsible for providing technical support and troubleshooting services to our end-users.You will work closely with our IT team to ensure the smooth operation of our IT infrastructure and provide exceptional customer service to...

Job OverviewWe are seeking a highly skilled Front Desk Operations Manager to join our team at Kimpton Hotels. As a key member of our hospitality staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk operations.

About the RoleThe Regional Service Desk Lead will be responsible for overseeing all Service Desk staff and ensuring end-users receive the appropriate assistance.This role involves managing procedures, planning, designing, and analyzing the organization's service desk, staffing capacity planning, service process design, performance analysis, and developing...

About the RoleWe are looking for an experienced Front Desk Operations Lead to join our team.In this role, you will be responsible for overseeing the front desk operations, ensuring seamless check-in and check-out processes, and providing exceptional customer service.You will work closely with other departments to resolve issues, manage guest complaints, and...

Job SummaryThe Administration Executive role is responsible for providing administrative support, managing front desk operations, and delivering exceptional customer service to internal and external stakeholders.Main Responsibilities- Manage and coordinate daily administrative tasks, including scheduling appointments and meetings.- Handle basic clerical...

Integration and ScriptingWe are seeking a skilled IT professional to join our team as a Service Desk Operations Manager. In this role, you will be responsible for integrating HP Service Manager (HPSM) with other ITSM tools, such as ServiceNow, SCCM, LDAP, etc. You will also be responsible for developing scripts using JavaScript, RAD, and Connect-It, as well...

Job SummaryCompany Overview: Marriott International is a leading hospitality company that values exceptional customer service.We are seeking a skilled Front Desk Manager to support our property operations and provide the highest levels of hospitality and service.Key Responsibilities:Manage the flow of questions and direct guests within the lobby.Support the...

We are seeking an experienced Guest Experience Facilitator to join our team at Qiddiya. As the first point of contact for our guests, you will be responsible for creating a positive and memorable experience for everyone who visits us.About the RoleThis position requires a strong understanding of customer service principles and excellent communication skills....

At Stella Stays, we're redefining the concept of home. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world-class amenities. No paperwork, no hassle - just modern, effortless living.We think big, move fast, and build what's never been built before. We're...

In this role, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our guests. As a Front Desk Representative, you will be responsible for providing exceptional customer service and ensuring that every guest feels welcome and valued.You will be the first point of contact for guests, greeting them warmly...