Cyber Threat Intelligence Solutions Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Recorded Future Full time
Role Overview

Recorded Future is seeking a highly skilled and experienced Cyber Threat Intelligence Solutions Manager to join our fast-paced and high-growth team. As a key member of our Intelligence Services Department, you will be responsible for delivering innovative cyber threat intelligence solutions that protect our customers' security interests.

In this role, you will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You'll be responsible for driving product usage and adoption, as well as facilitating account growth/retention via tailored success plans. To succeed in this position, you will leverage your prior experience in customer success and cyber security to foster successful and long-term client relationships with Recorded Future.

You will act as the primary point of contact for customer security teams, including SOC, CTI, IR, GRC, Fraud, and more. You'll drive product adoption across a diverse portfolio of our top enterprise clients, execute comprehensive success plans, manage inquiries about our Intelligence Cloud, API integrations, and other services, and identify, assess, and escalate account risk factors and orchestrate remediation efforts. Additionally, you'll work closely with various teams to construct and scale solutions across customer businesses, capture and internally share customer experiences, and be accountable for the overall health of each customer by ensuring high rates of adoption, growth, and retention.

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