Inflight Experience Innovator

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full time

Transforming the Future of Flying

About Riyadh Air

We're a new national airline that's shaping the future of aviation. Our mission is to connect Saudi Arabia to over 100 destinations worldwide.

About the Role

This role involves creating product standards and manuals to deliver a seamless experience for our guests. You'll work closely with vendors, suppliers, and internal teams to ensure top-notch quality.

Your key responsibilities include gathering guest feedback, monitoring service quality, and acting as the voice of the passenger during stakeholder meetings.

You'll also support the Cabin Crew Training team, ensure new products meet guest expectations, and track performance to identify opportunities for improvement or cost savings.

About You

Degree-qualified, you will possess at least 7 years of experience, including 5 years in an operational or project management role.

A proven track record in developing and launching new products from concept to execution is essential. A deep understanding of the inflight operating environment, aircraft types, galley loading, and service equipment is also required.



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