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Delivery Operations Executive

1 week ago

Riyad Al Khabra, Saudi Arabia Lalamove Full time

Lalamove is seeking a highly skilled and motivated individual to join our team as a Driver Operations Manager. In this critical role, you will be responsible for building and growing our driver supply in KSA, while ensuring the highest levels of customer satisfaction and operational efficiency.

Key Accountabilities:
  • Building and Managing Driver Relationships: Foster strong relationships with drivers, encouraging them to provide exceptional service and adhere to Lalamove's standards.
  • Developing and Implementing Operational Strategies: Create and execute plans to improve driver operations, increase efficiency, and reduce costs.
  • Leading Driver Operations Teams: Supervise and mentor a team of driver operations leads and associates to achieve outstanding results.
  • Maintaining Compliance: Ensure that all driver operations comply with relevant laws, regulations, and company policies.
  • Driving Business Growth: Collaborate with cross-functional teams to identify opportunities for growth and implement strategies to expand our presence in KSA.