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Customer Growth Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alaan Full time
Succeed with Alaan - The AI-Powered Expense Management Platform

At Alaan, we're passionate about simplifying finance for businesses in the Middle East. Our AI-powered expense management platform offers a unique solution to manage and control expenses. With our platform, businesses can save time and money while enjoying a seamless experience.

As a Customer Success Manager at Alaan, you'll have the opportunity to make a significant impact on our clients' success. You'll be responsible for managing client relationships, identifying opportunities for growth, and developing strategies to achieve their goals.

About the Job

As a key member of our team, you'll be responsible for:

Building Strong Client Relationships
  • Foster trust and rapport with high-value clients.
  • Understand their business needs and develop tailored solutions.
Identifying Opportunities for Growth
  • Analyze client data to identify areas for improvement.
  • Develop strategies to increase client engagement and retention.
Driving Client Success
  • Proactively address client concerns and issues.
  • Work closely with cross-functional teams to resolve complex problems.