Operations Management Specialist
6 days ago
Our goal at Stella Stays is to provide beautifully designed residences with exceptional guest experiences. We achieve this through our proprietary technology and seamless digital services.
We are seeking a highly skilled and experienced Front Desk Operations Coordinator to join our team in Riyadh. The ideal candidate will have strong organizational abilities, attention to detail, and excellent communication skills.
Key Responsibilities:
- Oversee front desk operations to ensure smooth guest experiences.
- Maintain accurate records of inventory, maintenance, and repairs.
- Coordinate with maintenance and cleaning teams to optimize schedules.
- Prepare comprehensive reports on property operations and guest feedback.
- Ensure compliance with quality assurance standards and documentation requirements.
- Respond promptly to guest requests, ensuring their needs are met.
- Source and manage reliable vendors, negotiating favorable contracts.
- Protect sensitive information and maintain confidentiality.
- Greet visitors and clients with a professional atmosphere.
- Direct incoming calls and take accurate messages when necessary.
- Manage mail and packages efficiently.
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