Global Learning and Improvement Director
7 days ago
Are you ready to take your career to new heights?
At Keeta, we're dedicated to providing exceptional customer experiences through innovative training solutions. We're seeking a Global Learning and Improvement Director to lead our customer service training efforts and drive continuous improvement across our organization.
Your key responsibilities will include:
- Developing and implementing global customer service training strategies
- Leading cross-functional teams to design and deliver training programs
- Tracking key performance indicators (KPIs) to measure training effectiveness
About Our Ideal Candidate:
- Proven track record in training or consulting
- Strategic thinking and leadership abilities
- Excellent communication and interpersonal skills
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