Global Accounts Receivable Specialist
1 week ago
About the Role:
We are looking for a seasoned FinOps Analyst to join our team at Amazon. As a Global Accounts Receivable Specialist, you will be responsible for handling inbound and making outbound calls to resolve accounts receivables-related queries received from Amazon customers.
Key Responsibilities:
- Customer Relationship Building: You will support Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets.
- Communication Skills: You will have strong communication skills, both written and verbal, to communicate with customers and internal stakeholders.
- Data Analysis: You will analyze data to identify trends and areas for improvement in the accounts receivables process.
- Process Improvement: You will assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
Requirements:
- Bachelor's degree in Finance/Accounting/Business Studies or related field
- 2-4 years of experience in Accounts Receivables or other customer-facing department experience
- Ability to provide exceptional customer experience
- Strong communication skills, both written and verbal
- Good interpersonal skills and team player
- Ability to take initiatives, meet tight deadlines, and prioritize workload
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