Strategic Program Lead

6 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia AstroLabs Full time

About the Role

AstroLabs seeks a highly skilled Senior Program Manager to join our programs team, responsible for delivering a fixed-term program in KSA. In this role, you will be responsible for:

  • Leading program implementation to deliver outcomes, exceed client expectations, and meet or surpass profit targets.
  • Managing up to 2 direct reports and a mix of contractors/project-based resources to ensure effective program execution.
  • Establishing and cultivating exceptional client relationships, serving as the primary point of contact and proactively addressing client needs to ensure their satisfaction and successful project outcomes.
  • Effectively managing program resources (time, budget, personnel) while maintaining high standards of governance, quality, and confidentiality.

Key Responsibilities

  • Implement the program to deliver outcomes and client satisfaction, while ensuring profit target is met or exceeded.
  • Manage up to 2 direct reports and a team of contractors and project-based resources.
  • Establish and cultivate exceptional client relationships, serving as the primary point of contact and proactively addressing client needs to ensure their satisfaction and successful project outcomes.
  • Develop and lead vibrant and productive program(s), leveraging an extensive network and deep knowledge of local ecosystem players, while also managing cohort dynamics, communications, and program design to drive desired outcomes.
  • Manage program resources and operations effectively, ensuring optimal allocation of time, budget, and efforts while maintaining strict adherence to governance frameworks and quality standards.
  • Foster a collaborative and high-performing team culture, focusing on open communication, personal growth, and work-life balance, while maintaining a dependable presence within the team.
  • Ensure maintaining the confidentiality of sensitive information and treat all information received from AstroLabs in the course of performing the Supply Services as Confidential Information.

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