Automotive Operations Manager

1 week ago


Al Qaţīf, Eastern Province, Saudi Arabia Al Tamimi Full time
Job Description:
As a Service Center Supervisor at Al Tamimi, you will oversee a team of skilled mechanics and workers maintaining automobile and truck vehicles. Your primary responsibility is to ensure the smooth flow of general shop repairs and preventive maintenance workload for the physical plant and other departments.

Main Responsibilities:
  1. Execute assigned jobs according to established work standards, specifications, and required time.
  2. Maintain discipline in the service establishment and reception area through adherence to company rules, regulations, and procedures.
  3. Stay updated with new technology, work procedures, time standards, and relevant technical know-how to enhance work productivity and quality.
  4. Provide customers with necessary repair and maintenance information to formulate the best service plan for their budget and needs.
  5. Monitor employees' attendance and performance.
  6. Offer product/service information by answering questions and providing assistance.
  7. Ensure compliance with work procedures.
  8. Solve customer service complaints and concerns.
  9. Develop and implement sales strategies based on agreed targets.

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