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Online Community Moderator

1 week ago

Riyad Al Khabra, Saudi Arabia Dailymealz Full time

The successful candidate will have experience in social media management and a strong understanding of how to engage audiences across various platforms. As a key member of the Dailymealz team, you will be responsible for developing and implementing social media strategies that drive engagement and growth.

Main Responsibilities:
  1. You will monitor local, regional, and international trends to capitalize on Dailymealz campaigns and collaborate with our graphic design team to generate eye-catching and engaging content.
  2. You will work closely with other members of the communications team to source editorial content, videos, photos, press releases, reports, etc., and translate them into creative and engaging digital content.
  3. You will pitch story ideas based on audience trends and offer insight for social framing.
  4. You will generate monthly reports on performance of social accounts and wrap-up reports on paid campaigns.
  5. You will work efficiently with design, SEO, paid social, designer trade, and content teams to generate support where needed.
  6. You will use a wide range of media, using graphic design software, to help increase brand loyalty and engagement on digital platforms.
  7. You will provide creative ideas for marketing content and website content for Dailymealz promotional material and distribute it in online and offline channels.
  8. You will execute social media campaigns and track ROI for marketing campaigns.
  9. You will network with industry experts and potential clients to drive brand awareness.
  10. You will analyze the performance of all posts to optimize and enhance the performance of the posts/campaigns based on their objectives.
  11. You will report any intriguing and new insights and simultaneously raise any flags regarding recurring perceptions and concerns.
  12. You will moderate user-generated content and messages appropriately, based on company and community policies.
  13. You will ensure uniform content and tone of voice for landing pages, graphics, and other elements within the communities.
  14. You will interact through social media to public comments, posts, tweets, and mentions, responding directly to all customer concerns and providing positive engagement on Facebook, Twitter, and Instagram.
  15. You will use data to identify insights and build compelling strategies to drive positive engagement.