Computer Systems Specialist
5 days ago
Job Overview
We are seeking a highly skilled and experienced Computer Systems Specialist to join our team. The ideal candidate will have a strong background in computer science, excellent communication skills, and the ability to work effectively in a fast-paced environment.
The Computer Systems Specialist will be responsible for coordinating and communicating project specifications and timelines of our IT solutions. This includes promoting IT Solutions (ITS) and helping customers optimize their workflow. The successful candidate will lead customer planning and implementation efforts of application systems products, including customer training and system installation, maximizing utilization, monitoring installed systems, and providing assistance with technical issues.
This role is based in Riyadh, Saudi Arabia, and will involve working remotely. The successful candidate will be part of the Service & ITS Function and report to the country Service & ITS Head.
Key Responsibilities
- Provide onsite and/or remote customer support to ensure that customer problems with Radiometer's software systems are resolved quickly.
- Participate in the sales cycle to assure compliance with standard system product offerings and create awareness of product functionality and standard interface concepts (ASTM, HL7) with customer hospital and laboratory information systems.
- Implement and adhere to Radiometer sub-policies and procedures for compliance regulations and reporting.
- Lead the effort and execution of plans/projects to implement systems in the customer's hospital setting.
- Ensure the ongoing effective use of the systems products through the initial and ongoing delivery of training.
Requirements
To be considered for this role, you will need to have a Bachelor's degree in computer science, Arabic language, and English working proficiency, 7+ years' experience as a systems analyst in a healthcare environment, HL7 and ASTM knowledge - Message types (reading, understanding, and analysis), Fluent in Transact-SQL, JavaScript, XML, XSL, HTML, and Microsoft SQL server, Database Administration (Installation, backup, restore, queries, and data structure), Server configuration and Mirth Connect knowledge, SSRS (Microsoft Report Server) knowledge – installation, implementation, report design, and implementation, Strong project management and daily management skills, Microsoft Certified Systems Engineer (MCSE) preferred, Knowledge of LIS vendors (Meditech, Epic, Cerner, Sunquest) preferred, Understanding Laboratories and hospitals IT systems workflow, 70% travel within KSA for customer visits.
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