Hospitality Manager Leader

6 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time
Job Overview

The Independent Food Company seeks a skilled Restaurant Manager to lead daily operations, ensuring exceptional guest experiences and driving profitability. This role requires strong leadership, team management, and a passion for hospitality.

Key Responsibilities:
  • Operations & Guest Experience: Oversee daily restaurant operations, ensuring smooth service and adherence to brand standards.
  • Maintain exceptional customer service and handle guest inquiries, feedback, and complaints professionally.
  • Ensure high levels of food quality, presentation, and hygiene in compliance with company and regulatory standards.
  • Monitor restaurant ambiance, cleanliness, and overall atmosphere to align with brand identity.
Financial & Business Performance:
  • Drive revenue and control costs by managing sales targets and budgeting.
  • Analyze financial reports, optimize inventory levels, and implement cost-control measures.
  • Identify upselling opportunities and enhance profitability through effective menu engineering.
Team Leadership & Development:
  • Lead, train, and motivate a diverse team to ensure high performance and staff retention.
  • Conduct performance evaluations, succession planning, and talent development initiatives.
  • Oversee scheduling, labor costs, and workforce planning to optimize efficiency.
Compliance & Safety:
  • Ensure full compliance with health, safety, and hygiene regulations.
  • Implement and enforce company policies, food safety standards, and workplace safety guidelines.
  • Stay updated on industry regulations and best practices.
Marketing & Community Engagement:
  • Collaborate with the marketing team to execute promotions, events, and customer engagement strategies.
  • Maintain strong relationships with suppliers, vendors, and community stakeholders.
  • Utilize CRM tools to enhance guest loyalty and retention.
Qualifications & Requirements:
  • Experience: Minimum 5+ years in restaurant management, preferably in a premium or fine dining concept.
  • Education: Bachelor's degree in Hospitality, Business Management, or related field (preferred).
  • Skills: Strong leadership, problem-solving, and financial acumen.
  • Tech-Savvy: Familiarity with POS systems, CRM tools, and Microsoft Office.
  • Language: Proficiency in Arabic and English.

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