Luxury Retail Experience Advocate

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop...

Company OverviewWe are a leading luxury retailer in the Middle East, with over 65 years of experience and a presence in 600 stores across the region.Our company is known for its commitment to service excellence and customer satisfaction, and we are looking for talented individuals to join our team and help us achieve our goals.

About This Role:The Client Advocate Lead is responsible for supporting customer onboarding, adoption, and satisfaction.This role requires strong communication and interpersonal skills to provide basic support and gather feedback from customers.The Client Advocate Lead works closely with the Customer Success team to ensure a positive customer experience and...

We are seeking highly skilled and passionate professionals to join our team as CXG Evaluators. In this role, you will be responsible for gathering insights into luxury retail experiences, identifying areas for improvement, and providing actionable recommendations to help our clients deliver exceptional customer experiences.About Leap29CXG is a global...

We are seeking experienced professionals to join our team as CXG Evaluators. In this role, you will be responsible for conducting discreet evaluations of luxury brands in various markets, including cosmetics, fashion, jewelry, watches, and cars. Your task will be to gather valuable insights into these brands' strengths and weaknesses and provide actionable...

We are seeking an experienced UX Design Lead to join our team at Arabic Computer Systems. As a key member of our design team, you will be responsible for driving the design of intuitive and visually appealing interfaces for our enterprise customers. This is a unique opportunity to collaborate with a talented team of professionals and contribute to the...

Are you an experienced Retail, F&B, or Mall Experience Director with a passion for crafting cutting-edge customer experiences? Our client is seeking a visionary leader to drive the development of innovative and future-focused experiences across retail, food and beverage, and mall environments, setting new industry standards.The Role – Retail / F&B / Mall...

CXG is a leading provider of customer experience solutions to premium and luxury brands. We are currently seeking highly motivated and detail-oriented individuals to fill the role of CXG Evaluator. In this position, you will be responsible for evaluating luxury retail experiences in various markets, gathering insights, and providing actionable...

Sofitel is renowned for its luxury events and exceptional service. As a Luxury Events Specialist, you will be responsible for crafting bespoke experiences for our discerning guests.The Main Responsibilities of this role include:Working closely with clients to understand their needs and preferences.Developing customized event concepts and...

We are looking for a highly skilled Luxury Events Manager to join our team in Riyadh. The successful candidate will be responsible for planning and executing small to mid-scale events that exceed client expectations.The ideal candidate will have a strong understanding of the luxury market, excellent communication skills, and a proven track record of...

Job Overview:Panda Retail Company – Savola Group is seeking a highly skilled Retail Facilities Manager to oversee the maintenance and upkeep of our retail facilities.About the Role:Ensure that all company facilities are maintained to the highest standards, in line with regional manager instructions and company regulations.Key Responsibilities:Implement...

Our Luxury Service Experts take pride in creating memorable experiences for our guests. As a key member of our team, you will be responsible for delivering exceptional service, anticipating guest needs, and exceeding expectations.Key responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing the...

Key ResponsibilitiesDevelop an omnichannel mindset among the team, promoting different touchpoints of the customer experience.Recruit new clients and convert them into loyal VIP customers by providing excellent experiences and networking.Ensure all sales and operational policies and procedures are followed and maintained in the store.

At Arabic Computer Systems, we are seeking a Design Advocate to join our team and drive the creation of innovative and user-friendly designs for our enterprise customers. As a key member of our design team, you will be responsible for collaborating with stakeholders and development teams to identify and understand user needs and requirements.About the...

As a seasoned leader in the retail and F&B industry, you will have the opportunity to shape the future of customer experiences across various environments. With a strong strategic vision, you will lead concept development and collaborate with global partners to create engaging and impactful spaces that redefine the future of retail and hospitality.The...

Main ResponsibilitiesDesign Leadership: Lead and oversee design initiatives across multiple product teams, driving the creation of user-centered designs that meet business goals and user needs.User-Centered Design: Advocate and implement user-centered design methodologies, ensuring high-quality and functional designs that resonate with our diverse user...

We are recruiting a Retail Operations Director to join our team in Riyadh, KSA. The successful candidate will have 13+ years of experience in Banking Operations and 8+ years of experience in Retail Operations Management and Business Processes & Procedures development.The ideal candidate will have hands-on experience with developing and designing performance...

We are seeking a talented and experienced director to lead our team in creating immersive retail environments. As a key leader in the retail and F&B industry, you will have the opportunity to shape the future of customer experiences across various environments, working closely with global partners to develop innovative concepts that exceed expectations.The...

Chalhoub Group is a leading player in the luxury retail industry, with over six decades of experience in creating unique and unforgettable experiences for its customers. Our commitment to innovation and customer satisfaction has enabled us to excel as a hybrid retailer, offering a portfolio of owned brands and international luxury, beauty, fashion, and art...

We are looking for a highly skilled Corporate Experience Specialist to join our team in Riyadh. The successful candidate will be responsible for developing and delivering corporate events that exceed client expectations.The ideal candidate will have a strong understanding of the luxury market, excellent communication skills, and a proven track record of...