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Experience Director for Customer Experience Development

1 week ago

Riyad Al Khabra, Saudi Arabia Skillsearch Full time

As a seasoned leader in the retail and F&B industry, you will have the opportunity to shape the future of customer experiences across various environments. With a strong strategic vision, you will lead concept development and collaborate with global partners to create engaging and impactful spaces that redefine the future of retail and hospitality.

The Role

You will be responsible for designing and developing world-class customer experiences that define the future of retail and F&B spaces. This includes fostering international collaboration, leveraging experience working across diverse cultures to create globally appealing concepts.

Key Responsibilities
  • Develop innovative concepts that enhance guest experiences and set new industry benchmarks.
  • Manage relationships with brands, facility owners, and developers to ensure seamless project alignment.
  • Utilize in-depth knowledge of global behavioural and technology trends to inform design and operational strategies.
  • Collaborate with leading brands to deliver exceptional customer experiences.

We are seeking an experienced professional who can drive creative initiatives, including RFP reviews and vendor mentorship, ensuring high-quality ideation and execution.