Technical Solutions Consultant

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Kore Full time

Kore.ai is a pioneer in the conversational AI space, empowering enterprises to deliver exceptional experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions have been adopted by over 150 Fortune 2000 companies from various sectors, serving millions of consumers and employees worldwide. With billions of interactions automated using our AI-powered technology, we have saved significant costs for these companies.

We offer a suite of conversational AI-first no-code platforms and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.

Kore.ai is recognized as a leader by leading technology and industry analysts. Founded in 2014 by serial successful entrepreneur Raj Koneru, Kore.ai is headquartered in Florida USA. The company has secured significant funding to foster innovations in Voice AI and has offices in India, UK, Germany, Korea, and Japan.

As a Technical Solutions Consultant, you will articulate our unique value proposition and technology differentiation, demonstrate Kore.ai Platform features and pre-built Solution products, and collaborate with technical architects, data scientists, and NLU analysts at prospective customers. You will also facilitate use case workshops, analyze conversational UX use cases, prepare estimates of effort involved, and work closely with product management and delivery teams.



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