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Host and Concierge

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full time

We're looking for a highly organized and detail-oriented individual to join our team as a Host and Concierge. In this role, you'll be responsible for providing exceptional customer service, handling administrative tasks, and ensuring seamless day-to-day operations.

About the Role:
  • You'll be the first point of contact for guests, welcoming them to our facility and ensuring they have an excellent experience.
  • You'll manage membership administration, handle reservations, and coordinate events.
  • You'll maintain accurate records and reports, ensuring data integrity and compliance.
Key Responsibilities:
  1. Welcome and Service: Welcome all guests professionally, treat them equally, provide exceptional and consistent service, and make them feel valued and comfortable in their environment.
  2. Administrative Tasks: Manage membership administration, handle reservations, and coordinate events. Maintain accurate records and reports, ensuring data integrity and compliance.
  3. Operations Management: Assist with daily operations, including opening, operating, and closing procedures. Consistently fill in reception and reservation checklists.
Requirements:
  • University Diploma or Bachelor's degree required.
  • Minimum of 2 years' experience in guest services or customer care in fitness or wellness (hospitality).
  • Available to work flexible hours.
  • Customer-centric with a high level of enthusiasm and a positive attitude.