Host and Concierge

We're looking for a highly organized and detail-oriented individual to join our team as a Host and Concierge. In this role, you'll be responsible for providing exceptional customer service, handling administrative tasks, and ensuring seamless day-to-day operations.

• You'll be the first point of contact for guests, welcoming them to our facility and ensuring they have an excellent experience.
• You'll manage membership administration, handle reservations, and coordinate events.
• You'll maintain accurate records and reports, ensuring data integrity and compliance.

1. Welcome and Service: Welcome all guests professionally, treat them equally, provide exceptional and consistent service, and make them feel valued and comfortable in their environment.
2. Administrative Tasks: Manage membership administration, handle reservations, and coordinate events. Maintain accurate records and reports, ensuring data integrity and compliance.
3. Operations Management: Assist with daily operations, including opening, operating, and closing procedures. Consistently fill in reception and reservation checklists.

• University Diploma or Bachelor's degree required.
• Minimum of 2 years' experience in guest services or customer care in fitness or wellness (hospitality).
• Available to work flexible hours.
• Customer-centric with a high level of enthusiasm and a positive attitude.