Inside Sales Team Member
2 days ago
We are Alkaffary Group, an innovative IT Services and IT Consulting company, and we're excited to present a unique opportunity for a talented Inside Sales Representative to join our team. In this critical role, you will be at the forefront of customer interactions and product sales within our branches.
Key Responsibilities:
- Customer Engagement: Engage with customers in a friendly and professional manner, ensuring a positive experience within the branch.
- Product Knowledge: Develop comprehensive product knowledge, addressing customer inquiries and offering personalized solutions to meet their needs effectively.
- Sales Strategy: Employ effective sales techniques and strategies to promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.
- Sales Performance: Meet and exceed sales targets by leveraging your skills and expertise within the branch setting.
- Record Keeping: Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up.
- Cross-Functional Collaboration: Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.
Requirements:
- Degree and Experience: A degree in Business Administration, Marketing, or a related field, along with minimum 2 years experience in inside sales or a similar role.
- Communication Skills: Exceptional verbal and written communication skills.
- Customer Focus: A strong customer-oriented mindset with proven ability to build relationships.
- Technical Skills: Proficiency in CRM software and Microsoft Office applications.
- Analytical Skills: Strong analytical and problem-solving skills.
- Goal-Orientation: Goal-driven with a desire to exceed targets.
- Adaptability: Willingness to adapt and learn in a fast-paced environment.
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