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IT Operations Expert
3 weeks ago
About DeepSource Technologies
">We are seeking an experienced IT Operations Expert to join our team at DeepSource Technologies. This role will be responsible for designing, implementing, and optimizing end-to-end observability solutions for applications, infrastructure, and networks.
">Main Responsibilities:
">- Designing and Implementing Observability Solutions: Develop comprehensive strategies for monitoring application, infrastructure, and network performance.">
- Implementing and Optimizing Monitoring Tools: Deploy and fine-tune monitoring solutions using various platforms.">
- Log Management and Analysis: Establish centralized logging and log parsing for improved event detection and troubleshooting.">
- Metrics and Performance Monitoring: Define KPIs, dashboards, and alerts for proactive IT service monitoring.">
- Incident Management and Root Cause Analysis: Collaborate with IT operations, DevOps, and SRE teams to diagnose and resolve performance issues.">
- Automation and Integration: Integrate monitoring tools with ITSM platforms, AIOps solutions, and automation frameworks for enhanced efficiency.">
- Capacity Planning and Optimization: Analyze historical trends and real-time data to optimize resource allocation and performance.">
- Stakeholder Collaboration: Work closely with developers, network engineers, system administrators, and business units to ensure observability best practices are followed.">
- Continuous Improvement: Stay updated on emerging observability technologies and recommend improvements to existing processes and tools.">
Requirements:
">- Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).">
- Expertise: 8+ Years Hands-on experience with ELK Stack, Dynatrace, BMC TrueSight, SolarWinds, and similar platforms.">
- Knowledge: Experience monitoring cloud, on-premise, and hybrid environments.">
- Skills: Ability to configure and analyze logs for anomaly detection and security insights.">
- Automation and Scripting: Proficiency in scripting languages such as Python, PowerShell, or Bash for automation.">
- Cloud and DevOps Understanding: Experience with cloud platforms (AWS, Azure, GCP) and CI / CD pipelines.">
- ITIL and Incident Management Exposure: Understanding of ITIL processes and IT service management (ITSM) practices.">
- Networking and Security Awareness: Knowledge of network monitoring, SNMP, and security monitoring practices.">
- Communication and Documentation Skills: Ability to present findings, create technical documentation, and train teams on observability best practices.">
Preferred Qualifications:
">- Certifications: Certifications in Dynatrace, ELK, BMC TrueSight, or SolarWinds.">
- Experience: Experience with AIOps, Machine Learning for Anomaly Detection, or AI-driven Observability.">
- Background: Background in Site Reliability Engineering (SRE) or DevOps.">
- Familiarity: Familiarity with Infrastructure as Code (IaC) tools such as Terraform, Ansible.">
About Us
">At DeepSource Technologies, we value innovation and collaboration.
">Benefits
">- ">
- Competitive Compensation Package">
- Opportunities for Growth and Development">
- Comprehensive Health Insurance">
- Flexible Working Hours">
- Professional Networking Opportunities">
Contact Information
">Please submit your resume and cover letter to apply for this position.
