Customer Service Ambassador

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time
About the Role

This is an exciting opportunity to join CARE as a Customer Service Ambassador, where you will be responsible for managing inbound and outbound calls in a timely manner.

You will provide accurate information to callers, catering to all necessary inquiries, and elaborate on the features, specifications, and details of our product to convert potential prospects into consumers.

In this role, you will contribute to CARE's growth by improving the number of connections using pleasant and informative conversations.

Key responsibilities include maintaining necessary call log details using the latest technology available in our cloud or digital database, and enhancing customer satisfaction by reducing call waiting times and offering delightful telephonic conversations.

Skills and Qualifications
  • Prior experience in a customer support role.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • High efficiency in managing several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting assigned tasks productively.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Positive outlook towards suggestions from management related to required improvements.
  • English proficiency.


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