Hospitality Specialist

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

Sofitel Mumbai BKC is committed to providing an exceptional guest experience, and we are seeking a skilled and experienced individual to join our team as a Customer Service Representative. As a key member of our hospitality team, you will be responsible for responding to guest requests and resolving any issues that may arise, ensuring that every stay is memorable and enjoyable.

As a Customer Service Representative, you will work closely with other departments to ensure that every guest receives personalized attention and care. You will also be responsible for monitoring guest satisfaction and making recommendations for improvement.

  • Respond to guest requests and resolve any issues that may arise, ensuring that every stay is memorable and enjoyable.
  • Work closely with other departments to ensure that every guest receives personalized attention and care.
  • Monitor guest satisfaction and make recommendations for improvement.


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