Laundry Services Coordinator
6 days ago
Job Summary
We are seeking an experienced Laundry Supervisor to join our team at Kimpton. This is an excellent opportunity for a skilled professional to take on a leadership role in our laundry department and contribute to the hotel's success.
About the Job
- Responsibilities
You will be responsible for overseeing the daily operations of the laundry service, managing a team of staff, and ensuring that all tasks are completed to the highest standard. Your attention to detail and organizational skills will ensure that all laundry items are impeccably clean and well-presented, while your ability to communicate effectively will enable you to work closely with staff, guests, and other departments.
Key Responsibilities
- Manage and supervise the laundry team to ensure efficient and effective operations.
- Conduct regular training sessions on laundry procedures, safety protocols, and equipment operation.
- Oversee the washing, drying, and ironing of linens, towels, and uniforms.
- Ensure that all laundry items meet the hotel's cleanliness and quality standards.
- Monitor and maintain inventory levels of cleaning supplies, linens, and uniforms.
- Conduct regular inventory checks and order supplies as needed.
- Inspect laundered items for damage or stains and ensure they are properly cleaned and presented.
- Implement measures to minimize wastage and improve efficiency.
- Ensure that all laundry equipment is in good working condition.
- Coordinating with the maintenance team for repairs and preventive maintenance.
- Address guest inquiries and complaints related to laundry services promptly and professionally.
- Maintain accurate records of laundry activities, including usage of supplies and equipment maintenance.
- Prepare reports on laundry operations and expenses for management review.
Requirements
- Bachelor's degree or higher education qualification in hotel administration or business administration.
- Two to three years of experience in a similar role.
- International luxury hotel chain background.
Benefits
- Opportunity to work with a prestigious hotel brand.
- Competitive salary and benefits package.
- Opportunities for career advancement.
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