Patient Care Support Associate

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia National Medical Care Full time

We are looking for a highly skilled Healthcare Customer Service Specialist to join our team at National Medical Care. In this role, you will be responsible for providing exceptional customer service to our patients and their families, addressing their concerns and answering their questions in a professional and empathetic manner.

Key Responsibilities:
  • Respond to incoming calls and messages from patients and their families, addressing their concerns and answering their questions in a professional and empathetic manner.
  • Assist patients with scheduling appointments, answering questions about hospital services, and providing education on various health-related topics.
  • Maintain accurate records of patient interactions, including phone calls, emails, and other correspondence.
  • Work collaboratively with other departments to ensure efficient operation of the hospital's customer service system.
  • Provide ongoing support to patients and their families, addressing their concerns and answering their questions in a timely and professional manner.

Requirements:

  • Diploma/College graduate in general administration or any related field.
  • Minimum (1) year experience in a similar position preferably in a healthcare facility.
  • Customer service course/experience is required.
  • Tact, courtesy, and public relations skills are a must.
  • Good communication & interpersonal skills.
  • Fluency in verbal and written English & Arabic is required.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Imdad Care for Medical Services Co Full time

    About usWe are Imdad Care for Medical Services Co, a leading provider of high-quality home healthcare solutions in Riyadh. Our mission is to deliver compassionate, dignified, and respectful care to patients in the comfort of their own homes.We pride ourselves on our commitment to excellence, and our team of experienced healthcare professionals is dedicated...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kfshrc Full time

    Role OverviewThe Clinical Specialist is a vital member of our healthcare team, working closely with senior clinical specialists and medical staff to deliver exceptional patient care. This role requires a high level of expertise, compassion, and communication skills to ensure optimal patient outcomes.Essential DutiesDevelop and implement individualized care...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Full time

    Job DetailsWe are seeking a dedicated Patient Care Coordinator to join our team at Antal International. The successful candidate will coordinate patient care activities, working closely with healthcare teams to ensure seamless delivery of services.Key Responsibilities:Patient Scheduling and Coordination: Schedule appointments and coordinate patient care...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Habsons Jobsup Ltd. Full time

    About Habsons Jobsup Ltd.Habsons Jobsup Ltd. is a leading HR professional management organization in India, providing executive search and premium staffing services to National and International clients.The JobWe are looking for a qualified Clinical Supervisor to join our team, responsible for overseeing patient care and supporting nursing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia DR. SULAIMAN AL HABIB MEDICAL CENTER Full time

    Roles and responsibilities Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.Key Responsibilities / Accountabilities Ensure...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kfshrc Full time

    Patient Care DirectorWe are seeking a dedicated and compassionate healthcare professional to join our team as a Patient Care Director. As a leader in patient care, you will be responsible for overseeing the development and implementation of policies and procedures that promote quality patient care and safety.


  • Riyadh, Ar Riyāḑ, Saudi Arabia National Medical Care Full time

    Roles and responsibilities Supports a safe and timely transition to the next level of care for patients and families discharged from an acute care.Promotes and supports evidence based practice and health literacy standards for patient education to obtain optimal patient outcomes.Under the supervision of the designated manager and providers, is responsible...


  • Riyadh, Ar Riyāḑ, Saudi Arabia National Medical Care Full time

    Roles and responsibilities Supports a safe and timely transition to the next level of care for patients and families discharged from an acute care.Promotes and supports evidence based practice and health literacy standards for patient education to obtain optimal patient outcomes.Under the supervision of the designated manager and providers, is responsible...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Network - IME Full time

    Duties and ResponsibilitiesThe Dental Assistant will be responsible for a range of tasks, including preparing patients for treatments, assisting dentists during examinations and treatments, educating patients on oral hygiene and post-treatment care, scheduling patient appointments, managing the dental office calendar, and maintaining accurate patient...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Axios International Full time

    About Us:Axios International is a leading provider of Patient Support Programs, dedicated to delivering exceptional nursing care to patients in their homes. We are seeking a skilled Nursing Services Coordinator to join our team, responsible for coordinating and managing Patient Support Programs, ensuring seamless patient care and optimal outcomes.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fresenius Medical Care Full time

    About This Opportunity:Fresenius Medical Care is seeking a skilled Nurse to join our team. As a Dialysis Nurse, you will be responsible for delivering high-quality nursing care to patients undergoing dialysis treatment.Responsibilities:Deliver nursing care to patients in line with medical prescriptions and nursing profession standards.Conduct patient...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fresenius Medical Care North America Full time

    Fresenius Medical Care North America is seeking a highly motivated and organized Dialysis Care Coordinator to join our team. As a key member of our dialysis unit, you will be responsible for coordinating patient care, communicating with healthcare professionals, and ensuring timely and effective delivery of services.Responsibilities:Coordinate patient care,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fresenius Medical Care Full time

    Job DescriptionFresenius Medical Care seeks a highly motivated and empathetic Staff Nurse to join our dialysis team. As a valued member of our healthcare team, you will contribute to delivering exceptional patient care and promoting a positive work environment.About the RoleDeliver high-quality patient care, prioritizing individualized needs and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Network - IME Full time

    About the RoleThis exciting opportunity at Antal International Network - IME seeks an organized and caring Dental Assistant to join our dental team. As a key member of our staff, you will contribute to delivering top-notch patient care and ensuring a smooth clinic workflow.Pivotal Responsibilities:Prepare patients for treatments and procedures by obtaining...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fresenius Medical Care Full time

    We value and empower our employees to provide exceptional care to patients. As a Staff Nurse at Fresenius Medical Care, you will be responsible for delivering high-quality care and creating a supportive environment for patients and colleagues.Main Responsibilities:Deliver comprehensive patient care, including administering medications, performing treatments,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia JISR Full time

    Job Overview:Jisr is a pioneering platform dedicated to bridging the gap between cancer patients and essential care services. We are seeking a Clinical Psychologist or Psychology Specialist to provide professional psychological support and guidance to patients, empowering them to navigate their cancer journey with resilience and hope.This role will be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    Operational Support Associate - Guest CareIn this critical role at Six Flags Qiddiya City, you will be responsible for supporting the maintenance and improvement of guest care workflows. You will work closely with the team to ensure consistency and quality in service delivery, and contribute to developing initiatives that improve the efficiency and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia JISR Full time

    Clinical Psychologist Opportunity at JisrWe are looking for a skilled Clinical Psychologist or Psychology Specialist to work with our team in providing comprehensive psychological support to cancer patients. As part of our remote care services, the successful candidate will work closely with patients, caregivers, and healthcare professionals to address the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia National Medical Care Full time

    We are seeking a Critical Care Consultant to join our team at National Medical Care. As a critical care specialist, you will be responsible for providing high-quality patient care and developing effective treatment plans to meet the unique needs of each patient.The ideal candidate will have a minimum of 5 years of experience post-qualification and hold a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Client of Alliance Recruitment Agency Full time

    Nursing Team Leader OpportunityWe are seeking an experienced Registered Nurse to fill the role of Nursing Team Leader. As a member of our team, you will be responsible for providing leadership and guidance to junior nurses while ensuring the delivery of high-quality patient care.Key Responsibilities:Lead and mentor junior nursesDevelop and implement...