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Technical Solutions Coordinator

2 months ago

Makkah, Makkah Province, Saudi Arabia Marriott International Full time
{"Job Title": "Technical Solutions Coordinator", "Job Summary": "We are seeking a skilled Technical Solutions Coordinator to join our team at Marriott International. As a key member of our IT department, you will be responsible for planning and coordinating information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability and performance.

Responsibilities:

* Plan and coordinate IT-related equipment installations, moves, additions, changes, and system enhancements
* Enter commands and activate controls on computer and peripheral equipment
* Resolve non-routine problems with hardware, software, or guest room internet access
* Analyze, recommend, and implement process improvements
* Maintain inventory of technology devices
* Maintain Private Branch Exchange (PBX)/telephone switchboard systems and associated hardware
* Monitor computer and telephone rooms to ensure they are locked and access is restricted using interrogated key system

Requirements:

* Follow all company policies and procedures
* Report accidents, injuries, and unsafe work conditions to manager
* Complete safety training and certifications
* Verify uniform and personal appearance are clean and professional
* Maintain confidentiality of proprietary information
* Protect company assets
* Welcome and acknowledge guests according to company standards
* Anticipate and address guests' service needs
* Speak with others using clear and professional language
* Answer telephones using appropriate etiquette
* Promote employee compliance with company standards/policies and external regulations
* Serve as a departmental role model or mentor
* Develop and maintain positive working relationships with others
* Support team to reach common goals
* Listen and respond appropriately to the concerns of employees
* Promote adherence to quality expectations and standards
* Identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.