TS Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia شركة جرعات السلطة Full time

Job Summary:

We are seeking a highly skilled TS Specialist to join our team at شركة جرعات السلطة. As a TS Specialist, you will be responsible for providing technical support to our clients, identifying and resolving hardware and software issues, and ensuring timely and accurate customer feedback.

Key Responsibilities:

  • Identify and resolve technical issues related to hardware and software.
  • Diagnose and repair faults in a timely and efficient manner.
  • Provide technical support to clients via phone, email, or in-person.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and procedures.
  • Stay up-to-date with the latest technologies and industry trends.

Requirements:

  • 3+ years of experience in technical support or a related field.
  • Strong knowledge of hardware and software systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Windows, Linux, and Mac OS.
  • Experience with remote desktop applications and help desk software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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