IT Operations Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Essen Vision Software Full time

Earn a competitive salary as a Cloud Security Specialist at Essen Vision Software, where your skills will be put to good use maintaining, optimizing, and securing our Symantec DLP and Seclore DRM/Seclore Data Classification systems. You will be responsible for addressing any issues that arise to minimize operational disruptions.

Key Responsibilities:
  • System Maintenance and Upgrade:
    • Perform server and agent upgrades for Symantec DLP as required.
    • Take necessary server and database backups, ensuring continuity and data protection.
    • Ensure smooth daily operations of Symantec DLP servers and agents.
  • Agent Monitoring and Troubleshooting:
    • Monitor agent status and troubleshoot connectivity issues with agents.
    • Resolve any agent reporting issues on the console and ensure agents are reporting correctly.
  • Policy Development and Fine-Tuning:
    • Develop and implement policies for monitoring, detecting, discovering, and blocking confidential data being shared outside the organization.
    • Fine-tune existing DLP policies to reduce false positives and optimize the number of true positives, enhancing system efficiency.
  • Incident Response and Reporting:
    • Tag and categorize incidents based on the response flow outlined in the incident management framework.
    • Highlight and track top violators to improve response efforts.
  • Troubleshooting and Issue Resolution:
    • Address and resolve Symantec DLP-related issues to avoid production impact.
    • Investigate and fix vulnerabilities related to the product, ensuring timely remediation with reference to CVEs.
  • Integration Support and Testing:
    • Monitor and check for issues related to integrations with other tools such as Seclore DRM, Seclore Data Classification, and Boldon James Data Classification.
  • Licenses and Compliance:
    • Update license information on the console by following up with customers regarding renewal processes.
  • System Health Checks and Monitoring:
    • Conduct daily health checks on the Symantec DLP servers, including both the Data Center (DC) and Disaster Recovery (DR) environments.
  • Helpdesk and Technical Support:
    • Address and resolve any helpdesk tickets related to Symantec DLP functionality.
    • Assist with whitelisting users on specific DLP policies.
Benefits:
  • Competitive salary package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Benefits package including health insurance, retirement savings plan, and paid time off

  • Head of IT Operations

    16 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia mod IT Services GmbH Full time

    Job Title: IT DirectorWe are looking for a highly skilled IT Director to join our team at mod IT Services GmbH. The successful candidate will be responsible for developing and implementing IT strategies, managing IT resources, and ensuring the smooth operation of IT systems.The ideal candidate will have a strong background in IT leadership and management,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    Role Summary:This Senior IT Engineer position requires a highly skilled individual to manage and optimize our Nexthink solution. As part of our IT team, you will analyze user experience data, identify areas for improvement, and provide actionable insights to enhance system performance and user satisfaction.Key Responsibilities:Manage and Optimize...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    Job Description:We are looking for a highly skilled Resident Engineer to manage and optimize the Nexthink solution. As part of our Alnafitha IT team, you will be responsible for monitoring IT operations, analyzing end-user experience data, and providing insights to enhance system performance and user satisfaction.Main Responsibilities:Deploy, Configure, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Staff IT Right Full time

    Logistics and Supply Chain Manager Job DescriptionAbout Us:We are a leading provider of logistics and supply chain management solutions in the UAE and KSA regions. Our team is committed to delivering exceptional service and building long-term relationships with our clients.About the Role:We are seeking an experienced logistics and supply chain manager to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    About the RoleWe are seeking a highly skilled Financial Account Specialist to join our team in managing overdue accounts and facilitating debt resolution. As a Financial Account Specialist, you will play a key role in maintaining exceptional levels of customer service, ensuring compliance with legal standards, and recovering debts effectively.Your primary...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    Job OverviewThe Collection Specialist plays a crucial role in blending in-office financial duties with direct customer engagement in the field. This position is designed to manage overdue accounts through effective negotiation and account management strategies, facilitate debt resolution, and maintain exceptional levels of customer service.This role requires...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    At Alnafitha IT, we are committed to delivering Enterprise Transformation to the Kingdom's largest and most complex organizations across all industries. We are seeking a highly motivated and self-driven Strategic Account Manager to join our Sales Department and play a critical role in building relationships with our significant clients.This is a senior sales...

  • Senior IT Engineer

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    Job Overview:We are seeking an experienced Senior Nexthink Engineer to join our IT team at Alnafitha IT. In this role, you will be responsible for managing and optimizing our Nexthink solution, ensuring seamless IT operations and exceptional user experiences.Main Accountabilities:Nexthink Solution ManagementData Analysis and InsightsTroubleshooting and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IT Pillars for IT Services Full time

    About IT Pillars for IT Services:We specialize in providing cutting-edge IT services, empowering businesses to thrive in an ever-evolving digital landscape.Job Overview:The successful candidate will serve as the primary point of contact for clients, navigating their needs and preferences to deliver personalized solutions that exceed expectations.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    About Alnafitha ITWe are a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

  • Operations Manager

    16 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Deugro (Scandinavia) Oy Full time

    Job Description:Duties and activities of the Team Leader - Operations include but are not limited to the following:Operational Leadership: Responsible for all operational activities & financial management (Supplier Invoice bookings & Client billing) of 1-2 key accounts of the branch.Collaboration and Communication: Work closely with the Branch Manager,...

  • IT Operations Manager

    16 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

    Ejada Systems Limited is seeking an experienced IT Operations Manager to join our team in Riyadh, Saudi Arabia. The successful candidate will be responsible for providing strategic leadership and direction for the IT Operations Managed Services practice.The ideal candidate will have a strong understanding of IT service management principles, regulatory...

  • Operations Manager

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    CARE is seeking a dynamic and customer-obsessed leader to oversee daily last mile operations for multiple stores, including managing teams of operations supervisors and delivery service partners.This role requires a versatile leader who can thrive in a dynamic, ever-changing operational landscape, ensuring efficient workflows, exceeding customer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia mod IT Services GmbH Full time

    About Usmod IT Services GmbH is a leading provider of IT services, committed to delivering high-quality solutions to our clients. Our team of experts works tirelessly to ensure that our clients' technology needs are met, and we strive to build long-lasting relationships with our partners.We are seeking a highly skilled and experienced IT professional to join...

  • Operations Manager

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Embark Saudi Full time

    About the RoleWe are seeking a highly organized Operations Specialist to join our team at Embark Saudi.This role requires a dynamic professional who can streamline operational processes, manage human resources functions, and support marketing initiatives to drive business growth and efficiency.Oversee day-to-day business operations, ensuring smooth workflow...

  • Operations Manager

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Funding Souq | فَندِينق سوق Full time

    We're seeking an Operations Manager to help us build the region's #1 digital lender for SMEs. As a member of our team, you'll have the unique opportunity to join us at the start of our mission to re-invent finance in the Middle East.Funding Souq is committed to the principles of Islamic Banking as we embark on this exciting journey.Our ideal candidate will...

  • Senior Audit Manager

    16 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia YO IT CONSULTING Full time

    We are looking for a highly experienced individual to join our team as a Senior Audit Manager - BFSI Sector. This is a challenging opportunity for someone who wants to lead a team of 30-40 members and make a significant impact on our clients' success.Responsibilities:Lead a team of 30-40 members, providing exceptional client service and developing strategic...


  • Riyadh, Ar Riyāḑ, Saudi Arabia YO IT CONSULTING Full time

    About YO IT Consulting: We are a leading consulting firm in the Middle East Region, focusing on delivering high-quality services to our clients. As a respected organization, we have gained recognition for our expertise and dedication.Job Overview:We are seeking a seasoned professional to fill the role of AD/Director Internal Audit, responsible for managing a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Staff IT Right Full time

    Sales Executive Position - Contract Logistics Business DevelopmentAbout Us:We are a leading provider of logistics and supply chain management solutions in the UAE and KSA regions. Our team is committed to delivering exceptional service and building long-term relationships with our clients.About the Role:We are seeking an experienced sales executive to join...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Lendo Full time

    Job DescriptionWe are seeking a highly skilled IT Operations Manager to join our team at Lendo. As a key member of our IT department, you will be responsible for ensuring the performance, availability, and security of all systems and infrastructure.Key Responsibilities:Oversee IT Operations: Ensure optimal performance, availability, and security of all...