Saudi Arabia Market Developer

4 days ago


Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full time

Saudi Arabia Market Developer

Cruise Saudi is a pioneering venture of the Public Investment Fund aiming to elevate Saudi Arabia's cruise industry. We seek a highly skilled professional to join our team as a Saudi Arabia Market Developer. This role requires expertise in developing and executing market development strategies, managing customer relationships, and analyzing commercial performance.

Main Responsibilities:

  • Developing Market Strategies: Develop and execute market development strategies, aligning efforts with strategic objectives to grow the cruise tourism sector in Saudi Arabia. This includes outlining account plans, defining targets, and ensuring successful lead generation to contracting phases.
  • Customer and Stakeholder Management: Create and implement frameworks for managing customer accounts, developing incentive programs, and ensuring customer satisfaction. Lead in generating new business for terminals, shore excursions, and assets. Build and maintain relationships with key stakeholders, gather and analyze customer feedback, and manage accurate Customer Relationship Management systems to report on customer engagement.
  • Market Analysis: Analyze and report on market performance, providing regular updates to senior management on key metrics such as revenue, profitability, customer satisfaction, and market share. This includes monitoring market developments and recommending adjustments to strategies as needed.

Requirements:

  • Education: A Bachelor's degree in business administration or any related discipline is required. An MBA or equivalent post-graduate qualification is preferred.
  • Experience: Minimum of ten years of experience with experience in a relevant function and in progressively increasing managerial responsibilities.
  • Behavioral Competencies: Applies knowledge of business and the marketplace to advance the organization's goals. Makes sense of complex information to effectively solve problems. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.


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