Spa Manager Lead

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

About the Position:

Mandarin Oriental Hotel Group Limited is seeking a highly skilled Spa Manager Lead to join our team. In this role, you will be responsible for leading the spa team and overseeing the day-to-day operations of our spa and wellness facilities.

Key Responsibilities:

  • Team Management: Lead and motivate the spa team, providing guidance and support to ensure that they have the skills and knowledge necessary to deliver outstanding results.
  • Guest Service: Ensure that all guest interactions are exceptional, responding to inquiries in a timely and professional manner.
  • Operational Planning: Develop and implement operational plans to ensure that the spa is running efficiently and effectively.
  • Financial Management: Manage the spa's budget, tracking expenses and revenue to ensure that we are operating within our financial guidelines.
  • Quality Control: Conduct regular audits to ensure that our spa is meeting our high standards for quality and safety.

Requirements:

  • Experience: Minimum 3 years of experience in spa management or a related field.
  • Education: Bachelor's degree in hospitality, business, or a related field.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Certifications: Certification in spa management or a related field is preferred.

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