Payment Operations Expert
6 days ago
We are seeking an experienced Payment Operations Expert to join our Acquiring & Cash Management team at Maersk. The successful candidate will have a strong background in payment operations, with a focus on process optimization, risk management, and compliance.
Key Responsibilities- Conduct thorough analyses of merchant onboarding, transaction processing, reconciliation, and settlements to identify areas for improvement.
- Collaborate with cross-functional teams to streamline operational workflows and implement automation opportunities.
- Design and implement effective risk assessment and underwriting processes to enhance approval speed and accuracy.
- Develop and maintain accurate dashboards and KPIs to monitor operational performance.
- Redesign the merchant underwriting process to enhance risk assessment while improving approval speed.
- Improve integration processes for merchants with the bank's acquiring platform (e.g., APIs, payment gateways).
- Re-engineer merchant payout processes to ensure faster, error-free settlements.
- Review and refine fee structures and billing processes for transparency and efficiency.
- Implement enhanced risk monitoring tools for fraud detection and compliance adherence.
Requirements
- 10+ years of experience in payment operations, risk management, or compliance roles in banking or fintech.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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