Payment Operations Expert

6 days ago


Riyad Al Khabra, Saudi Arabia Maersk Full time

We are seeking an experienced Payment Operations Expert to join our Acquiring & Cash Management team at Maersk. The successful candidate will have a strong background in payment operations, with a focus on process optimization, risk management, and compliance.

Key Responsibilities
  • Conduct thorough analyses of merchant onboarding, transaction processing, reconciliation, and settlements to identify areas for improvement.
  • Collaborate with cross-functional teams to streamline operational workflows and implement automation opportunities.
  • Design and implement effective risk assessment and underwriting processes to enhance approval speed and accuracy.
  • Develop and maintain accurate dashboards and KPIs to monitor operational performance.
Process Re-engineering
  • Redesign the merchant underwriting process to enhance risk assessment while improving approval speed.
  • Improve integration processes for merchants with the bank's acquiring platform (e.g., APIs, payment gateways).
  • Re-engineer merchant payout processes to ensure faster, error-free settlements.
  • Review and refine fee structures and billing processes for transparency and efficiency.
  • Implement enhanced risk monitoring tools for fraud detection and compliance adherence.

Requirements

  • 10+ years of experience in payment operations, risk management, or compliance roles in banking or fintech.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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