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IT Service Excellence Manager

1 week ago

Jeddah, Makkah Province, Saudi Arabia IsDB Group Full time
Requirements
  • Master's degree in computer science, information technology, or related field.
  • Minimum 10 years of experience in information technology focused on IT service management.
  • Minimum 3 years of experience in leadership or supervisory role.
  • Strong knowledge of ITIL and/or ISO 20000 certifications.
  • Excellent leadership and collaboration skills.
  • Ability to communicate effectively with technical and non-technical stakeholders.