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Global Supply Chain Professional
2 weeks ago
About the Opportunity
This exciting role offers a unique chance to drive business growth and development for key accounts within the region as well as globally. As a Network Key Account Manager for the Healthcare vertical, you will be responsible for managing a set number of customers from the Global Account Programme and focusing exclusively on these customers. You will take ownership of these customers within the Kuehne+Nagel structure.
Your Key Responsibilities
- You will adhere to internal healthcare guidelines, procedures, and minimum requirements as defined in the Global GxP Policy for Healthcare.
- You will ensure training compliance as per the defined training matrix.
- You will maintain basic GxP awareness, including requirements and applicable guidelines.
- You will be responsible for customer growth and retention through portfolio planning and optimization.
- You will ensure high quality and completeness of account plans for GKAMs and Network KAMs.
- You will maintain a sufficient vertical pipeline with high data quality in CoreLOG.
- You will support Team KAMs in strategic tenders and escalation management.
- You will assist in the development of industry value propositions, including innovative services and products, while working with Business Units, specific industry teams, and key accounts.
- You will manage customer performance for key accounts within the region (GP and volume) and initiate or support corrective actions in case of target deviations.
- You will build internal and external industry network relations and represent Kuehne+Nagel as a lead expert. You will act as a senior Kuehne+Nagel representative for key accounts in the assigned industry, maintaining and developing strong customer relationships.
- You will promote knowledge sharing and management within the account management team through content leadership, marketing materials, myKN, workshops, and other initiatives.
