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Hospital Experience Coordinator

3 weeks ago

Jeddah, Makkah Province, Saudi Arabia Saudi German Health Careers KSA Full time
Hospital Experience Coordinator

We are looking for a detail-oriented Hospital Experience Coordinator to join our team in Jeddah. In this role, you will be responsible for ensuring seamless patient experiences through effective communication and relationship-building.

Your Key Tasks
  • Cultivate relationships with patients, families, and healthcare teams.
  • Implement strategies to improve patient satisfaction.
  • Analyze feedback to identify areas for improvement.
  • Develop and maintain procedures to ensure efficient service delivery.
Qualifications
  • Degree in Healthcare Management, Hospitality, or a related field.
  • 5+ years of experience in patient experience or customer service leadership.
  • Excellent communication and interpersonal skills.