Food Safety and Quality Representative
6 days ago
Join our mission to make food safe and accessible everywhere. As a Customer Service Representative, you will play a crucial role in protecting what's good – protecting food, people, and the planet.
You will be responsible for front office activities related to order management, design handling, supply and demand, and logistics. Your focus will be on customer service excellence, offering quality services with innovative solutions to drive customer satisfaction and improve overall customer experience.
You will work closely with the Customer Service and Design Director and be based in the Arabia area.
Your Key Tasks:- Customer care and support
- Active collaboration with accounts teams
- Evaluation and optimization of customer-relevant KPIs
- Presentation of results in regular customer meetings
- Contribution to monthly rolling forecasts and tool population
- Improvement of supply chain service levels in packaging and additional materials
- Optimization of finished goods inventory
- Digitalization and promotion of self-service tools
- Taking on special tasks and independent projects
We offer a dynamic work environment, exciting challenges, and ample opportunities for development and training in a truly global landscape.
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