Data Center Operations Manager

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time
Company Overview

At ServiceNow, we're transforming the way work gets done. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Job Description

We're seeking a highly skilled Data Center Operations Team member who will manage the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of our data center.

The ideal candidate will oversee systems performance, monitor equipment, and manage vendor relationships. Responsibilities include capacity planning, process improvement, and ensuring consistency with policies, compliance regulations, and control requirements.

  • Available for 24/7 support as needed, willing to work during off-hours for scheduled maintenance, emergencies, and on-call situations.
  • Troubleshooting of facility and rack-level events within internal SLAs.
  • Hands-on experience in hardware break-fix with servers and network appliances.
  • Perform root cause analysis of equipment failures.
  • Ensure all safety procedures are adhered to while performing work.
  • Fully comply with all physical security procedures and policies.
  • Perform regular audits as required.
  • Extensive experience in installing, monitoring, and maintaining data center IT equipment.
  • Experience in managing vendors in a data centre environment.
  • Coordinating with the onsite delivery and shipping of all equipment.
  • Willing to work and travel to Neom / Dammam.
Qualifications

To succeed in this role, you'll need:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Bachelor's Degree in Computer Science, Engineering, or a related IT field, along with relevant certifications and/or equivalent professional experience.
  • 3+ years of experience in data centre operations and/or facility operations with a record of increasing role responsibility.
  • Responsible for the installation of pre-integrated racks, individual servers, and network appliances including stacking, wiring, and cable management.
  • Working knowledge of networking/server architecture and hardware.
  • Strong focus on process orientation and experience in developing processes.
  • Strong analytical skills with the ability to multi-task several issues.
  • Open to travel domestically and internationally.
  • Proven ability to function independently in ambiguous situations with a record of success.
  • Excellent communication, customer focus, problem-solving, conflict management, time management, and interpersonal skills required.
  • Dedicated to ongoing professional development, skill enhancement, and fulfilling all necessary on-the-job training requirements.

PREFERRED QUALIFICATIONS

  • Experience in building new data center sites.
  • Taking ownership of all ongoing responsibilities in the Data Centre.
  • Excellent General documentation skills with particular emphasis on technical processes and standards.
  • Proven ability to work with cross-functional teams in highly technical, multi-disciplined projects.
  • Technical understanding of data centre facilities and infrastructure including power, HVAC, structured cabling, rack management, and security is a plus.
  • Knowledge and experience in ITIL process methodologies, CCNA, CompTIA Hardware is a plus.
  • Experience with CISCO, Juniper, and other commodity networking devices.

  • Operations Director Data Center

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited Full time

    As the Head of Data Center Operations for KSA, you will be responsible for the overall operation and maintenance of Amazon data centers in the region. This includes ensuring high standards of safety, security, availability, scaling, and efficiency, as well as developing and implementing strategies to improve operational efficiency and effectiveness.You will...

  • Data Center Operations Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kaya Full time

    Kaya is hiring an experienced Data Center Operations Manager to oversee the operation and maintenance of our data center. The data center will be used to manage and assign data related to Customer POS machines, SIM details, and agents.The ideal candidate will possess:Strong knowledge of data center operations and management.Experience with IT service...

  • IT Operations Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

    Job Title: Data Center Operations Team Member">We are seeking an experienced Data Center Operations Team Member to join our team. As a member of this team, you will play a critical role in ensuring the smooth operation of our data centers.You will be responsible for managing the planning, installation, configuration, optimization, operations, and ongoing...

  • Data Center Security Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Security Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Operations Technician, Data Center Operations

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Data Center Operations Technician, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...

  • Data Center Technician

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company - H12 Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Operations Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the JobWe are looking for a highly skilled Data Center Operations Manager to join our team at Amazon Web Services (AWS). The successful candidate will be responsible for designing, installing, and integrating security systems equipment, including access control/intrusion detection and CCTV surveillance systems, as well as managing the overall operation...

  • Data Center Operations Manager

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job OverviewThe Head of Data Center Operations for KSA is a senior leadership role within Amazon's global infrastructure organization. This position oversees the operation and maintenance of one or more Amazon Web Services (AWS) Datacenter Clusters and Point of Presence (PoP)-scale deployments within an assigned region in mainland Europe.Key...

  • Data Center Operations Technician

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company - H12 Full time

    Data Services Saudi Arabia Limited One Person Company - H12 is committed to providing innovative solutions to our customers. We are now seeking talented professionals to join our expanding Infrastructure Operations team as Data Center Technicians.Job Requirements:This position involves working with computer hardware, diagnosing and troubleshooting issues,...

  • Data Center Operations Director

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    **Job Summary**We are looking for a seasoned Data Center Operations Director to join our team in Saudi Arabia. As a leader in our organization, you will be responsible for overseeing the day-to-day operations of our data centers, ensuring that they run smoothly and efficiently.The successful candidate will have a deep understanding of data center operations,...

  • Data Center Operations Specialist

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full time

    Job DescriptionArabic Computer Systems is a leading technology company in Saudi Arabia, seeking a skilled professional to join our team of over 3,000 IT professionals. The successful candidate will be responsible for maintaining and optimizing data center operations for multiple locations.ResponsibilitiesMaintain security compliance at the data center...

  • Data Center Technician

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited Full time

    Key Responsibilities">As a Data Center Technician, your key responsibilities would include:Delivering the hardware, configuration, and fiber connectivity of interdependent scaling projects across several data center locations.Working closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical...

  • Data Center Manager, Data Center Operations

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Data Center Manager, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Data Center Security Operations Leader

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company (Amazon) Full time

    About the TeamWe are a dynamic team of professionals dedicated to delivering exceptional security services to our customers. As a Data Center Security Operations Leader, you will play a critical role in ensuring the security and integrity of our data centers.This role involves providing technical leadership for large-scale security engineering projects,...

  • Data Center Technician

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Security Operations Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    **Job Description**We are seeking a highly motivated and customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster.Key Responsibilities:Data Center Operations: Direct and manage contract guard force to run daily data center operations, ensuring the highest level of security and compliance with AWS...

  • Data Center Technician

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Data Services Saudi Arabia Limited One Person Company (Amazon) Full time

    DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...

  • Data Center Operations Expert

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    We are looking for a skilled Data Center Operations Expert to join our team at Amazon. As a seasoned professional with extensive experience in managing data centers, you will play a crucial role in ensuring the smooth operation of our infrastructure.About the RoleThis is an exceptional opportunity for a highly motivated and organized individual to lead a...

  • Data Center Operations Manager, Infrastructure Innovation

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the RoleWe are seeking a seasoned Data Center Operations Manager to join our team at Amazon. As a key member of our operations team, you will be responsible for managing and developing a high-performing team of engineers, ensuring the highest levels of performance and operational excellence in all aspects of data center operations.Your day-to-day...