Financial Operations Specialist

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rentokil Pest Control South Africa Full time

Job Title: Financial Operations Specialist

About the Role:

We are seeking a skilled Financial Operations Specialist to join our team at Rentokil Pest Control South Africa. The ideal candidate will have a strong background in finance, excellent communication skills, and the ability to analyze and resolve complex financial issues.

Key Responsibilities:
  1. Submit all invoices with proper documentation via email to customers at the beginning of each month.
  2. Negotiate payment plans with customers and set payment terms and conditions accordingly.
  3. Maintain debt records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
  4. Analyze and monitor all assigned aged debtors to reduce outstanding debt and ensure prompt action is taken for non-payment or continued late payment.
  5. Oversee and initiate collection calls with concerned parties and account holders to resolve outstanding customer debts/billing issues on complex accounts.
  6. Perform customer accounts reconciliation on a monthly basis and share outstanding balances with customers where required.
  7. Record all debtors' communications, payment plans, and disputes on OnGuard and ensure dashboards and tracker sheets are updated on a daily basis.
  8. Follow up on overdue invoices and payments and implement company collections procedures as necessary.
  9. Report outstanding debt accounts and payment issues to management on a weekly basis.
  10. Review credit notes or additional billings and negotiate payment plans with debtors where required.
  11. Manage the service suspension process for debt recovery, actively chase aged debt, and take the lead in reviewing debtor key accounts.
  12. Prepare proposals for delinquency accounts where legal action may be required and report account disputes for Finance management to advise on appropriate actions.
  13. Provide continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.


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