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Luxury Hotel Ambassador
1 week ago
The key responsibilities of this role include:
- Providing exceptional guest service, responding to inquiries, and resolving issues in a timely and professional manner.
- Making reservations for restaurants, theatres, concerts, and other events, and ensuring accurate recording and confirmation.
- Coordinating transportation services for guests, including taxi service, car rentals, and shuttle services.
- Assisting with luggage and providing directions as needed.
You will also be responsible for maintaining accurate records of guest interactions and requests, preparing reports on concierge activities, and contributing to the overall success of the hotel through teamwork and flexibility.
