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Retail Operations Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

We are the Nestlé Nespresso SA Company, a leading player in the portioned coffee market. Our entrepreneurial-minded team has transformed us into one of the world's most trusted brands.

Our growth is driven by our commitment to research and development, allowing us to pioneer and lead in the sector with high-quality coffees enjoyed at home or in out-of-home locations.

We guarantee quality through careful sourcing, production, and marketing of premium coffee products.

Nespresso is present in over 60 countries, employing over 12,000 employees worldwide.

Job Description:

The Sales Floor Leader will inspire their team with a passion for service excellence, creating meaningful and memorable customer experiences on the sales floor with exceptional results.

  • Ensure retail operations procedures and best practices are being adhered to such as stock management & payment management.
  • Adhere to the Nestlé Safety health and environmental and food safety policy and procedures.
Requirements:

The ideal candidate will have a minimum of 3 years of professional experience in retail, including 1 year of supervisory experience in people management & development.

  • Experience in customer relationship management.
  • Experience in retail project management processes and change management.