Network Operations Manager

2 days ago


Jeddah, Makkah Province, Saudi Arabia Eureka (Pvt) Ltd Full time
Responsibilities and Requirements

We are seeking an experienced TETRA Network Engineer to join our team at Eureka (Pvt) Ltd. The successful candidate will be responsible for providing level 3 technical support for Motorola Dimetra Secure Mobile Radio (SMR) TETRA systems.

Main Responsibilities:

  • Provide level 3 technical support for Motorola Dimetra IP 5.2 and 4 Secure Mobile Radio SMR systems.
  • Take lead role in supervising RCC staff and field technicians during major network incidents or investigations.
  • Implement company processes and procedures related to network maintenance and quality services.
  • Conduct in-depth root cause analysis investigations for all SMR Major Services Outages (MSO) and network incidents.
  • Submit technical reports on major network incidents or investigations.

Requirements:

  • At least 3 years' experience working on TETRA Trunking systems, preferably Motorola Dimetra IP.
  • In-depth knowledge of LAN/WAN, preferably CCNA, MCP, and MCSA Certified.
  • Able to manage UNIX-Solaris and Windows Operating systems.
  • IT competent with Microsoft Office programs.
  • Good English verbal and writing skills.


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