TETRA Network Specialist

2 days ago


Jeddah, Makkah Province, Saudi Arabia Eureka (Pvt) Ltd Full time
Job Description

About the Role:

We are seeking a highly skilled and experienced TETRA Network Engineer to join our team at Eureka (Pvt) Ltd. As a key member of our Technical Assistance Center, you will be responsible for providing level 3 technical support for Motorola Dimetra Secure Mobile Radio (SMR) TETRA systems.

Main Responsibilities:

  • Provide level 3 technical support for Motorola Dimetra IP 5.2 and 4 Secure Mobile Radio SMR systems.
  • Take lead role in supervising RCC staff and field technicians during major network incidents or investigations.
  • Implement company processes and procedures related to network maintenance and quality services.
  • Conduct in-depth root cause analysis investigations for all SMR Major Services Outages (MSO) and network incidents.
  • Submit technical reports on major network incidents or investigations.
  • Deploy Kingdom-wide as required to assist with major network incidents or projects.
  • Provide level 2 multi-skilled on-the-job training for managed services field technicians.

Requirements:

  • Preference given to candidates with a BSc/BEng in telecommunications or equivalent experience.
  • Must have sound working knowledge of Motorola Dimetra IP 5.2 and 4 Secure Mobile Radio SMR systems.
  • At least 3 years' experience working on TETRA Trunking systems, preferably Motorola Dimetra IP.
  • In-depth knowledge of LAN/WAN, preferably CCNA, MCP, and MCSA Certified.
  • Able to manage UNIX-Solaris and Windows Operating systems.
  • IT competent with Microsoft Office programs.
  • Good English verbal and writing skills.
  • At least 5 years' experience in network engineering.
  • Valid driving license from the country of origin and valid K.S.A license.
  • Physically fit to work in the Kingdom of Saudi Arabia.


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