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IT Support Professional

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full time

We are looking for a Technical Customer Advocate to provide exceptional customer service and enhance the overall customer experience. This role involves collaborating with IT teams to resolve customer issues and develop solutions that meet evolving customer needs.

About You
  • You will have 3-5 years of experience in customer-facing roles, with a strong background in IT support and related fields.
  • Your excellent communication skills will enable you to interact effectively with customers and internal teams.
  • You will be able to analyze customer feedback and data to identify areas for improvement.

Key Qualifications

  • Bachelor's degree in information technology, computer science, or a related field.
  • Proficiency in IT systems, software, and tools.
  • Familiarity with customer relationship management (CRM) software.