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Debt Resolution Expert

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia LAWAZEM Full time

LAWAZEM is seeking a Debt Resolution Expert to join our financial team, focusing on resolving debt issues and collecting overdue payments. As a key member of our team, you will be responsible for analyzing account statements, negotiating payment arrangements, and establishing payment plans for delinquent accounts.

Main Responsibilities:
  1. Analyze account statements to identify outstanding balances and discrepancies, taking proactive steps to address these concerns.
  2. Negotiate payment arrangements and establish payment plans for delinquent accounts, providing flexible solutions to meet customer needs.
  3. Maintain accurate records of customer interactions and collection efforts in the CRM system, ensuring data integrity and transparency.
  4. Work closely with the accounting team to resolve billing disputes and discrepancies, promoting seamless financial operations.
  5. Prepare regular reports on collection progress and status of overdue accounts, providing valuable insights for business decision-making.