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Enterprise Transformation Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness.

We are currently seeking a dedicated, ambitious, and self-driven Enterprise Transformation Specialist to join our Sales Department, playing a critical role in building relationships with our significant clients.

The ideal candidate must have experience in selling and presenting IT solutions/services in at least one of the following domains: IT Service Management Solutions, ISO Consultation Services.

About Alnafitha IT:

Established in 1993, Alnafitha IT is a leading IT service provider in Saudi Arabia that adapts a customer-centric approach in vision direction, focusing on creating a positive experience for the customer by maximizing the value from product and service offerings and building long-term relationships with the clients. We help organizations in 1. Setting IT strategies, 2. Developing IT infrastructure, 3. Maintaining a high level of IT operational excellence, 4. Serving business operations. We have partnered with top IT vendors and technology leaders across the globe to provide business solutions that cover most of today's business requirements. Some of our success partners are: Microsoft, ManageEngine, AWS, Genesis, Zoho, Veeam, Poly, Yealink, Axios, TrendMicro, PaloAlto, McAfee, NetSupport, Kaspersky, Linkedin, DocuSign, Zoom, Sophos, Quest, Kemp, Autodesk, Adobe, Exclaimer, Jabra, Tenable.

We grow with our clients, and today we are proud to have more than 2000 customers in different industries across the kingdom, enabling the organizations to grow better and not just bigger.

Key Responsibilities:
  • Effectively maintains and retains existing customers by building long-term relationships.
  • Meets assigned targets for profitable sales growth in assigned product lines.
  • Leads demand-generating marketing activities in the assigned market for the assigned product specialty.
  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success, and management resources, in order to meet account performance objectives and customers' expectations.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Prepares weekly, monthly, quarterly, and annual reports and forecasts.
Requirements:

Certification Requirements:

  • Bachelor's degree in Computer Science, Business Administration, or equivalent.

Personal Skills (MUST):

  • High sense of responsibility and ownership, acting like an owner in what you do.
  • Exceptional communication and presentation skills.
  • Ability to work independently or in a team.
  • Ability to work to tight deadlines.
  • Ability to maintain composure during stressful situations.
  • Ability to handle many tasks & responsibilities.
  • Fluent in Arabic and English.