Retail Store Operations Manager

3 weeks ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Whitecollars Full time

Job Title: Store Manager

About the Company:

Whitecollars is a Saudi retail and E-commerce company specializing in premium bedding and home accessories. They import high-quality goods from around the world and offer a wide variety to meet customer preferences.

About the Role:

As a Store Manager, you will oversee daily store operations, manage staff, drive sales growth, and provide exceptional customer service. You will be accountable for achieving sales targets, maintaining inventory levels, and creating a positive shopping experience for customers.

Responsibilities:

  • Manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.
  • Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.
  • Develop and deliver training programs for in-store retail staff, including new hire training, ongoing product knowledge training, sales training, and customer service training.
  • Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.

Requirements:

  • 3+ years of experience in the retail industry.
  • Bachelor's degree in a related field.
  • Strong proficiency in the English language, both written and verbal.
  • Proven experience as a Store Manager or in a similar retail management role.


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