Global Support Associate

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

At Amazon, we are dedicated to providing exceptional support to our global partners. Our Customer Trust and Partner Support (CTPS) organization plays a vital role in ensuring that Amazon remains a safe and trustworthy place to shop and an amazing place to build a successful business selling products.

Job Overview

This role will require direct interaction with Amazon Sellers through live sessions, providing prompt, efficient, and high-quality service via email and phone calls in German, English, and Spanish.

  1. Demonstrate ownership of every Seller interaction to achieve successful first-time resolution on all contacts.
  2. Work independently using departmental resources, policies, and procedures while maintaining high performance metrics such as quality, productivity, first contact resolution, and attendance.
Key Responsibilities
  • Provides top-notch support to Amazon Sellers through multi-channel communication.
  • Demonstrates a proactive approach to resolving issues efficiently.
  • Maintains a deep understanding of various technology applications and features to effectively resolve Seller contacts.
Requirements

- At least 6 months of experience within a customer service/contact center environment would be advantageous.

- Business acumen in areas of e-commerce and retail is beneficial for success in this role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit this link for more information.

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Global Ports Full time

    The Saudi Global Ports company is seeking an experienced IT professional to fill the position of Global Logistics IT Support Expert. The selected candidate will be responsible for providing technical support to employees and ensuring the smooth operation of our IT systems.Responsibilities:Provide technical assistance via internal ticket systems, phone,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia El Seif Engineering Contracting Company Full time

    Job SummaryThe Production Support Associate will provide technical assistance to production staff, ensuring smooth operation of machinery and equipment.Duties and ResponsibilitiesProvide technical support to production staff during equipment installation and maintenance.Assist in troubleshooting mechanical issues to minimize downtime.Develop and maintain...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Endeavor Global, Inc. Full time

    About the PositionThe Global Innovation Analyst will be responsible for identifying and selecting Saudi Arabia's top high-impact entrepreneurs. This role will also contribute to other aspects of the organization, including network development, executive support, data management, and market analysis.Main ResponsibilitiesSupport Endeavor Saudi Arabia's Search...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority | الهيئة السعودية للسياحة Full time

    Global Marketing Campaigns Associate ManagerThe Saudi Tourism Authority is seeking a highly motivated and experienced Associate Manager to join our team in Riyadh. This role offers a unique opportunity to contribute to the growth and development of the Saudi tourism industry.About Us:We are a leading organization in the tourism industry, committed to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Job OverviewCARE is a leading organization dedicated to providing exceptional customer service. We are seeking a highly skilled Customer Support Associate to join our team.Key ResponsibilitiesRespond to inbound and outbound calls in a timely and efficient manner, ensuring that all customer inquiries are addressed with accuracy and professionalism.Deliver...


  • Riyadh, Ar Riyāḑ, Saudi Arabia WSP Global Inc. Full time

    Join WSP Global Inc.We are a global leader in professional services consulting, dedicated to delivering innovative and sustainable solutions to clients across the globe.Project Coordinator Opportunity:As a Project Coordinator, you will play a critical role in ensuring the smooth execution and timely delivery of project objectives.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Blue Pencil Global Full time

    Job Overview:A reputable Legal 500 law firm in Saudi Arabia requires a highly skilled Senior Corporate M&A Associate to support their growth.This exciting opportunity allows you to leverage your expertise in corporate mergers and acquisitions while working closely with a talented team.Join an organization celebrated for its innovative approach and commitment...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Edgworth Partners Full time

    Global Investment Banking Career OpportunityEdgworth Partners invites applications from talented individuals seeking to launch or advance their careers in global investment banking.This dynamic and rapidly growing organization is committed to fostering a culture of excellence, innovation, and collaboration, providing a stimulating and supportive environment...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Snap Inc. Full time

    Role DescriptionSnap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. We are seeking a Senior Business Marketing Associate to join our global team based out of Riyadh.The successful candidate will partner with Sales, Product, Comms, Experience, and Insights teams to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our Selling Partner Support (SPS) team, you will play a critical role in providing exceptional support to our global selling partners.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dubizzle Group Full time

    Job DescriptionWe're looking for a highly motivated Client Experience Associate to ensure seamless communication between our clients and internal teams. Your primary responsibility will be to act as the primary point of contact for high-end clients, gathering project briefs and requirements.

  • AP Manager

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Red Sea Global Full time

    Red Sea Global is revolutionizing the hospitality industry with its vision of regenerative tourism. As an Accounts Payable Manager, you will play a crucial role in overseeing the end-to-end accounts payable process, ensuring timely and accurate processing of invoices and payments.The ideal candidate will have a strong knowledge of AP processes, financial...


  • Riyadh, Ar Riyāḑ, Saudi Arabia State Street Full time

    About UsState Street's Relationship Management/Sales Enablement organization is a key contributor to our client relationships. Our team supports the development of prospective and existing client strategy, deal structuring support, and revenue-generating activities.This role can be performed in a hybrid model, allowing you to balance work from home and...

  • Senior Associate

    5 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    In today's complex business landscape, effective tax management is crucial for organizations seeking to drive growth and profitability. Our Indirect Tax practice helps clients navigate this environment by providing expert advice on all aspects of indirect taxation.As a Senior Associate, you'll play a key role in advising clients on their indirect tax...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Role OverviewWe are seeking a highly skilled Customer Support Representative to join our team at GES - Global Experience Specialists. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients across the Middle East region.About UsGES is a global leader in face-to-face live events...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talents First Global Full time

    Talents First Global is seeking a seasoned Group Chief Financial Officer (CFO) to lead its financial planning, budgeting, and reporting efforts.About the Role:Drive financial excellence and contribute to the success of the organization.Develop and implement effective financial strategies to support business growth.Provide strategic guidance to the Board of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia OQ Technology Full time

    About OQ TechnologyWe are a global leader in IoT communication connectivity and associated services. Our groundbreaking satellite 5G constellation has massive implications for various industries, including Oil & Gas, Maritime, Industry 4.0, and Transport.As a leading company in the industry, we have secured funding for our next phase and demonstrated...

  • Support Associate

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    About Our FirmWe are a strategy consulting firm dedicated to helping mid-market private and select public sector clients succeed. Our team works closely with consultants, subcontractors, and stakeholders to ensure seamless office and business operations.Job RoleThis role involves providing administrative support to our Partner, ensuring efficient office...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full time

    Cybersecurity PartnershipsThis position requires a professional with a deep understanding of cybersecurity and partnership management. The ideal candidate will have experience building sales acceleration plans and associated frameworks with strategic global service providers to support cybersecurity-focused sell-through/with-motion. Executive presence and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia PER Full time

    We are seeking a talented Senior Associate to join our private equity team based in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for supporting our investment teams with all investment deal risk analysis and advisory activities.About the RoleThis is an exciting opportunity to work with a rapidly growing investment risk team and...